Return Policy

MetaNxt Solutions Private Limited

Last updated: Jan 15, 2023: At MetaNxt Solutions Private Limited, we strive to provide exceptional services to our B2B and B2C clients. We understand that there may be circumstances where our services or products do not meet your expectations. Our return policy outlines the steps to address such concerns.

1. No Refunds Policy

We do not offer refunds for any services or products once a payment is made. All sales are final.

2. Request for Cancellation or Refund

2.1. Notification Period:

If you wish to cancel a service or request a refund, you must notify us by email at [email protected] or [email protected] within 25 days from the date of payment.

2.2. Late Requests:

If you miss the initial 25-day period, you may still submit a request within 35 days from the date of payment. However, such requests must include a valid reason for the delay.

2.3. Review Process:

All cancellation or refund requests will be reviewed on a case-by-case basis. Approval is at the sole discretion of MetaNxt Solutions Private Limited and will be governed by our policy terms.

3. How to Submit a Request

3.1. Email Requirements:

When submitting a cancellation or refund request, include the following details in your email:

• Your full name
• Order number or payment reference
• Date of payment
• Detailed reason for the cancellation or refund request
•  

3.2. Review Timeline:

We will review your request and respond within 10 business days. If your request is approved, we will process the refund in accordance with our policy.

4. Contact Us

For any questions or concerns regarding our return policy, please get in touch with us at:

MetaNxt Solutions Private Limited
Email: [email protected] / [email protected]
Phone: +91-97855-82004
Address: 7th Floor, No.706, OM Tower,32, Chowringhee Road, Park Street Kolkata 700071, India

Thank you for choosing MetaNxt Solutions Private Limited. We appreciate your understanding and cooperation with our return policy.

Note: This return policy is subject to change without notice. Please review this policy periodically for any updates.